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Wounded Warrior Project Info?

by Ron
(Retired Army)

Do you have information about the Wounded Warrior Project?

I am retired Army. I go to great lengths to be sure that when I make a contribution to an organization that purports to support the military, that the organization is legitimate and that it sends at least 80% of dollars collected to the cause its donors support.

Having said this, why can't I find anything on an organization that is highly visible in the media and highly supported by many American leaders and US military?

This non-profit organization is the Wounded Warrior Project or Wounded Warriors Foundation.

Please advise. Thanks.




Ron,

Thank you for your question about the Wounded Warrior Project. Their mission, as stated on their web site, is to "honor and empower wounded warriors."





The Wounded Warrior Project was founded in 2002 by John Melia and his friends and family. Melia himself was severely wounded while serving in Somalia in 1992. Until March of 2005, WWP operated as a part of the United Spinal Association, and is referred to in the American Institute of Philanthropy's report on veterans charities as "United Spinal Association?s Wounded Warrior Project."

Its signature program, delivering backpacks containing personal supplies to the bedside of wounded warriors, began during this time. The backpacks include "essential care and comfort items such as clothing, toiletries, calling card and playing cards, all designed to make their hospital stay more comfortable." Remember that battlefield casualties arrive in hospitals with none of these types of items. They don't have the luxury of time to pack a bag.


At their web site, www.woundedwarriorproject.org, you can learn more about their various projects, and review the financial records which are required by law to be made public.

Wounded Warrior Project is a BBB (Better Business Bureau) accredited charity, meeting all 20 BBB standards for charity accountability. BBB?s most recent report is dated March 2010 and is valid until March 2012. BBB reports that WWP uses the following fundraising methods: direct mail, special events, print advertisements, television, radio, grant proposals, internet appeals, planned giving, and cause-related marketing. It states, "Fund raising costs were 11% of related contributions. (Related contributions, which totaled $41,665,588, are donations received as a result of fund raising activities.)"

According to the WWP web site, its audited financial statements for the fiscal year ending on July 31, 2008, show that WWP uses 83 cents of every dollar donated to provide services and programs for wounded warriors and their families.

Comments for
Wounded Warrior Project Info?

Click here to add your own comments

Mar 26, 2010
Why a 'D' rating for Wounded Warrior Project?
by: Cheryl



My son's car club has scheduled a charity cruise for May. They have invited the car club I am involved in to join them.

The charity is the Wounded Warrior Project and I noticed on your site, they have a "D" rating.
Can you tell me why?




Cheryl, thank you for your question. The veterans charities ratings posted on our site were done by the American Institute of Philanthropy (AIP), and reported to Congress in December 2007. While we can't speak for them, there are three major factors which generally explain most of the low ratings:

-- ineptitude at fund raising, i.e., an inability to raise the needed funds,

-- payment of large amounts to outside fund-raising groups or companies in order to raise the needed funds, and

-- payment of excessive salaries and benefits to officers of the organization.

As you can imagine, particularly in today's economic environment, it is harder than ever to raise funds. As a result, many charities outsource their fundraising efforts, paying the third-party fund raisers a percentage of the funds they bring in. Those percentages can be reasonable or not.

If you go to WWP's web site, you can review their tax returns for yourself. From their home page, click on "About," then on "Our Financials." Scroll down to the list of "Form 990 Documents." Form 990 is the federal income tax return for the organization. Please note that at the time of the AIP ratings, the most recent Form 990 filed by WWP was the one for the 2005-2006 tax year. The one for 2006-2007 had not been filed by the time of AIP's December 2007 report to Congress.

As you can see from our response to Ron above, WWP's web site indicates it now spends 83 cents of every dollar on program services.

From our review of the most recent Form 990, it does not appear that WWP is paying excessive salaries, so we think the low rating probably had something to do with the amount of their fund raising expenses.

We have contacted Wounded Warrior Project to ask for their response to this question, as well as some questions we had in reviewing their Form 990 for 2007-2008, and we will update this page once it's received, so please check back for their response.

Mar 29, 2010
Wounded Warrior Project Not Listed
by: Ron Ettinger

I asked the question regarding Wounded Warrior Project because it is not listed in one of the highly regarded charity rating services, CHARITY NAVIGATOR. It does not give it a good or bad rating. It doesn't list them at all.

I will contact them to ascertain why that is.

Thank you for your helpful responses.

Ron




Ron,

Charity Navigator requires filing of four IRS Form 990s (income tax return) before it evaluates a charity.

Wounded Warrior Project was previously a subsidiary of United Spinal Association, and has been a separate organization since only 2005. It has not yet filed its Form 990 for 2009, so there are only three Form 990s to review at this time.

As we mentioned to Cheryl above, you can review those yourself at Wounded Warrior Project's web site.

Thank you for following up on this important issue.

Apr 02, 2010
Response from Wounded Warrior Project
by: PR Director, Wounded Warrior Project

Wounded Warrior Project's mission is to honor and empower wounded warriors. WWP assists wounded warriors and their families through a long-term, holistic approach to their recovery, providing programs and services to aid their physical rehabilitation and improve their mental health and well-being. Whether through caregiver retreats, combat stress programs, career and education services or adaptive sporting opportunities, WWP empowers warriors with the tools essential to not just survive their injuries but to thrive and achieve personal and professional success.

Regarding any questions about our financials, we'd first like you to know that WWP believes in transparency. We continuously strive to keep administrative and fundraising costs associated with the operation of Wounded Warrior Project as low as possible. Based on our FY2008, ending on September 30, 2008, 82% of donations went to provide services and programs for our wounded warriors and their families. If you would like to review the our most recent audited financial statements and IRS Forms 990 please visit our website at www.woundedwarriorproject.org. Our 2009 forms will be available very soon.

Second, let us assure you that Wounded Warrior Project believes in accountability. WWP meets and exceeds all 20 standards for fundraising efficiency based on a grading system developed by the Better Business Bureau Wise Giving Alliance which has been identified as one of the most prominent and balanced watchdog agencies http://www.bbb.org/us/Charity-Reviews/.

In addition, Wounded Warrior Project and United Spinal Association severed their relationship amicably in 2005 and since then WWP has provided audited financial statements as a separate organization. Both of which proved WWP to be highly efficient and fiscally prudent.

Further, see below for answers to your questions.

1) There were 108 total employees for FY2008. This includes full time, part time, interns, etc.

2) The outside services listed on page 22 [of the 2007-2008 Form 990] are contract services, consultant, direct mail caging, and technology services.

3) Promotional items are items given away such as t-shirts, lapel pins, pens, magnets, stickers, bracelets, etc.

4) Public awareness is any activity devoted to raising awareness as it relates to WWP and this generation of wounded warriors.

Thank you,
Ayla Hay
Director, Public Relations
Wounded Warrior Project

Apr 25, 2010
President Veterans Organization
by: Grace

In 2010 I have raised over $9,000.00 for YOUR organization, WWP.

The AIP report looks like you received a D rating instead of the United Spinal Association WWP. Four years ago when I started hosting Soldier Ride I found where you split in 2005 with United Spinal and are a separate organization.

The question at a meeting today from local veterans groups was, Do you give enough to Veterans? AIP needs to be set straight!!!

I personally am proud of your organization.




Grace, thank you for your comments. The AIP report, which does specify United Spinal Association's Wounded Warrior Project, was presented to Congress in 2007. That means that at the time it was prepared, it's likely that the most recent information available was from 2005, and Wounded Warrior Project did not yet have its own independent financial reports for review.

But thank you for pointing that out once again.

Jul 28, 2010
BBB rating?
by: Anna W

When I looked up WWP on the BBB site, the only reference is to a KG FOX company, which is not the Wounded Warrior Project. Why is WWP not on the BBB site?




Hi Anna,

The Better Business Bureau charges a hefty fee ($790 for the first year, then $620 a year after that) to evaluate a charity and write and post its report.

Perhaps Wounded Warrior Project decided not to spend the money for such a review, and instead use it as the donors intended.




Aug 16, 2010
Thank You
by: Annette

An uncle died last Friday night and his children asked that donations be made to the Wounded Warrior Project in lieu of flowers.

Your site has been most influential in helping me and my five siblings decide whether and how much to donate.

We will honor our uncle and his WW II service by donating to present day soldiers and veterans.




Annette, please accept our condolences on the loss of your uncle. Thank you for honoring his service by providing for assistance to those men and women coming after him who also serve our country.


Sep 21, 2010
WWP 2009 Tax Return Now Available
by: Anonymous

I've had many people question the WWP's salaries and staff recently. Have you reviewed the fiscal year 2009 now posted on charity navigator?

I'm not sure if I should continue giving them my money, any help would be appreciated.




Thank you for your question.

We have not had an opportunity to conduct an in-depth review of WWP's 2009 tax return. We currently have more than 60 pending requests to review various veterans charities, and we feel that in fairness to those readers, we must conduct initial reviews of the charities they inquired about before doing updates on previously-reviewed charities. Each review takes several hours of research.

However, we did take a quick look sepcifically at the salaries reported on WWP's 2009 tax return. WWP reports 86 total employees (down from 108 for 2008, which is the number their PR director provided above) and total salary, wages and compensation of $5,515,397.

There were 8 employees and former employees reported as receiving more than $100,000 in compensation. Their salaries ranged from $106,850 to $200,588, and totaled $1,133,640.

When the highly-compensated employees and their compensation is subtracted, that leaves 78 employees being paid a total of $4,381,757, for an average of $56,176.37. We don't know if this employee number includes part-time employees. If so, then obviously that would skew the average.

While the executive salaries do look a bit rich to the casual observer, they are not grossly out of line with charities of similar size. In order to attract qualified and experienced people, charitable organizations are required to pay competitive salaries.

WWP's directors, all of whom serve without compensation, include former Secretary of Veterans Affairs Anthony Principi, a Naval Academy graduate (1967), Vietnam combat veteran, and a member of the Navy's Judge Advocate General's Corps (JAGC).



Oct 06, 2010
WWP Benefit
by: Bill

In November 2006,I received in the mail a request for a donation to the WWP. Not ever having heard of this organization, I did some extensive homework and was satisfied that it was legit and served a good purpose.

I subsequently organized a benefit for the WWP, and after almost three months of preparation, held a two-day event which brought a net of $16,000 for the WWP.

During the almost three months of preparation leading up to the event, it was extremely difficult communicating with the WWP HQ; it would take days to get a response. I received very little in the way of support from WWP, and last but not least, could not get a representative to even make an appearance to receive the $16,000.

To top it all off, I never received one letter, phone call, fax, or anything saying thanks, kiss-off or any form of acknowledgment.

Needless to say, I will not recommend to anyone to support this organization. Not because I didn't receive any form of acknowledgment BUT because of their arrogance, high-priced help, etc.,I will discourage anyone from conducting a benefit for the WWP.

When they start donating 90-cents (+) of every dollar towards the services that benefit our WOUNDED WARRIORS... then I might consider changing my attitude toward WWP.

Thanks, Bill


Oct 08, 2010
Wounded Warrior Project
by: Anonymous

As a Wounded Warrior, I can say that I have never received any benefit from the WWP. They use the term wounded warrior so they can raise money and pay high level staff between 100k to 200k.

If anyone wants to donate money there are other organizations that really do help wounded guys not just have it in there name.

They are not D rated for no reason.




Anon, please accept our gratitude for your service and your sacrifice in the name of freedom.

You say you have not received any benefits from WWP. I'm wondering if you'd be willing to share with us what sorts of benefits you applied for, and what the response was that accompanied any denial of benefits.

If you could provide specifics, it would help our readers understand more about WWP and how they operate.

Thanks again for your service.



Oct 20, 2010
Greatly Disappointed in this Project...
by: Glen A Smith

Firstly...even their Name was taken Directly from
the "In Service "Wounded Warrior" Units...
Which in and off itself has created a lot of Confusion...and Donations sent to the wrong intended places...


Then I read the 2008 Financial postings on the BBB website...
Of the Total program expenses listed...
$32,620,179.00 over 60% of the expenses
($22,784,679.00) are for Public Awareness (Fund Raising Expenses)...

Somebody is pocketing BIG BUCKS...
They don't have to pay Big Salaries...the Kick Backs through the back door always works..

Sure sounds like a SCAM to me...

Also of Note is that this is a split off of
another Big Dollar Charity...

Glen A Smith
100% SC Combat Disabled Veteran...




Glen, we appreciate your comments, and just want to make it clear we are not suggesting that anyone is pocketing money, but perhaps they could do a better job of how they spend it.


Oct 24, 2010
A grade of 'D' might be generous.
by: Steve

WWP claims to spend 83% of donations on programs, but when you review their numbers on their financials, they use a lot of 'smoke & mirrors' accounting.

In their 2008-2009 financials (on THEIR website, see page 5)$33 million (out of a total $54 million in contributions)is listed as a program expense for 'public awareness'. Most of this comes from 'in kind' contributions of free advertising.

Another $6 million is spent on fundraising. Add the $7 million figure posted here for salaries & you can start to see how much is actually spent on our 'Wounded Warriors'!!!


Nov 11, 2010
Service? to WHOM?
by: Anonymous

I believe that we donated to WWP one time several years ago.

Since than we have been deluged with "gifts" and requests for MORE, More, More! Sometimes as often as once a WEEK for 3 weeks straight!

I get the idea that they are more of a self-perpetrating job society than a service to service persons.

Molly V.


Dec 15, 2010
Aloof Assistance
by: Bill Paul

Our group has asked me to work with WWP to put together an event to raise money for WWP.

I find their web representatives to be impersonal, almost like they are doing us a favor to raise money for them.

pon investigation, I learned another group in our area had a very negative experience with them. WWP representatives' (8 IN NUMBER) appearance was undesirable. Although these representatives were treated to activities and gifts valued at $12,000 per person, no thanks were forthcoming.

In my working with them on line all they seem willing to do is to offer to list the even on their website, provide links but no physical assistance, they just don't seem to care.

Difficult to work with, don't answer questions directly unless it suits their methods or procedures. We have placed our reputation on the Line committed to raising money for WWP and will follow thru on that commitment, but we will not do it not again.


Feb 03, 2011
WWP ALUMNI'S Question
by: Anonymous

I am an alumni of WWP. I wonder where the money is going? for example, WWP's Track Program pays for the laptops, books and tuition with the Warrior's OWN Chapter 31 benefits, yet WWP claimed they paid the tuition themselves in their own brochures.

Lodging and the stipend were provided very gratefully to the TRACK students, along with a backpack provided by Adidas or Under Armour.

WWP broke down and bought business suits (at a $200 limit) after the staff wanted the warriors to pay with the stipend that shrank from one cohort to another. My friend in Track said it went from like $640 to under $500 bi-weekly.

Several WWP alumni have asked for real assistance after graduating, some with children, and WWP provided them with no support at all except a list with Duval public assistance.

I am grateful for all they have done, but with all the income WHERE IS THE MONEY GOING? Just to more fundraisers. Most of the staff is fundraising with a few mentoring, running the TRACK program, and a few more assisting trasitioning active duty.

The project could do a lot more to actually assist and empower wounded warriors with what they currently have. Their Warriors to Work program leaves a lot to be desired; and from my friends that attended TRACK, most of them have not got out of the program what the program is saying. There is very little support afterwards, but I guess it's a great fundraiser.


Feb 03, 2011
Misrepresentation
by: whistleblower

I pulled this from WWP's own financials on page 11 of 2009 annual report." Each TRACK student receives a scholarship that provides all books,materials."

TRACK students' tuition, books, and school supplies are covered by VR&E, chapter 31. But the reader is lead to think tuition is covered by WWP.

Several TRACK alumni have told me that when checking in to the TRACK program they meet with a Voc rehab counselor to have the VA purchase books, supplies, a laptop and an Ipod as an organizer. THE VET PAYS FOR all that with their educational benefit, not the Wounded Warrior Project.

WWP also tries to secure a sizeable donation from whichever private business volunteers resources and the opportunity for the externship.

This is a misleading charity that does not quite deliver the bang for the buck in helping warriors.

DON'T GET ME WRONG I AM VERY GRATEFUL FOR WHAT THEY HAVE DONE FOR ME, but they put a lot more everything into fundraising than in actually providing assistance.



Feb 15, 2011
Concerned and still seeking an answer
by: BJB

I am a Vietnam veteran with awesome respect for our soldiers of today. I have visited Walter Reed and was in awe of the Wounded Warriors that I encountered there. Their positive attitude is wonderful to see.

In addition to joining the Walter Reed Society, I have been looking for another worthwhile charity to help support these brave soldiers. I thought Wounded Warrior Project was the answer, but have pause due to some of the comments on this page. I have contributed small amounts ($100 on two occasions).

I am not doing it for the thanks, but I do think it would be nice to receive a letter of acknowledgment. After all, as another comment stated, we are deluged with mailings "begging" for money.

To be honest, I would respond better, and probably give more, if all I received was a personal note after each individual donation. I am continuing my search for the charity for my future donations.


Feb 21, 2011
Another WWP?
by: Kent Mitchell

I've seen Trace Adkins on a commercial for Wounded Warrior Project and it might be another WWP.
The website is supportwwp.org. They want to secure monthly donations varying from $19 on up.

I hope you can help us find out if this is a scam or a bunch of good guys.

Semper Fi




Kent, the web site you mention seems to be just another site operated by the Wounded Warrior Project, not a different group.



Mar 04, 2011
WWP & TAC "Aid for Wounded Warriors"
by: USAF Vet

Can anyone comment about any known links between the WWP and the Team Azalea Charities (TAC) effort "Aid for Wounded Warriors"?

I'm planning to fund-raise for TAC via their "Run for Wounded Warriors" in the 2011 Marine Corps Marathon this October.

TAC is an "all volunteer" organization and claims to give nearly 100% of donations received to service-affiliated Medical Centers (e.g., Walter Reed) and several of the "A rated" charities listed here(Fisher House, Navy-Marine Corps Relief Society, etc.).

From my limited ability to research the charity it looks legit, I'm just looking for any counter-perspectives or other experience.

BTW -- since I think they're legit and if you're looking to give, I'm collecting small donations for the TAC/Aid for Wounded Warriors program at:
http://www.active.com/donate/TeamAzalea2011/JWhite472



Mar 10, 2011
Makes a person feel like they are being used
by: Anonymous

Have been sending much monies to various vets org.

After looking at some of expenses and how nuch really gets to the vets, makes one wonder if it is worth it to see high wages, soliciting costs and other expenses. I'm beginning to think I just might just want to send it directly to a V.A. Hospital.


Mar 21, 2011
Salaries
by: Anonymous

While many complain that the "administrative" costs/salaries are too high - you get what you pay for in an employee. If you want a successful business person to run your organization, you have to pay them a reasonable amount.

At least these organizations are donating a portion of their profits to a good cause, which is better than most Corp America titans. Be happy they do what they do. Just my 2 cents.


Mar 31, 2011
Selfless Service - Wounded Warriors Project
by: CW3(P) Nathan Tierney

Having traveled frequently to Walter Reed Army Medical Hospital, I have personally seen the work of the Wounded Warriors Project volunteers and staff.

In each case, they have treated wounded veterans with the dignity and respect that they so richly deserve.

Similarly, I have personally witnessed 18 fellow Americans stare at one of our young wounded warriors, a dual amputee, as he struggled to put his backpack on walking out the front door of Walter Reed.

Perhaps rather than judging another organization's administrative costs as expensive or not, we should each first look inward and answer that most fundamental of questions, "Will you stay on the sidelines and stare as a safe observer, or will you go forward and ask 'How can I help?'"

Issues facing veterans are not only the veterans? issues. Failure to recognize or address veterans? problems weakens the armor of our society, by abandoning those who served and sacrificed in the name of our country. And yet so many of us stand on the sidelines. Why?

Selfless service forms the core foundation of both our country, and our willingness to wear the uniform of our armed services.

Selfless service is shown in many ways, from a soldier risking his or her life to save a fallen comrade, a teacher tutoring a struggling student after class, or a volunteer working at a homeless shelter. There are countless ways in which each of us can serve others.

And regardless of sensational media stories, or partisan politics, all forms of selfless service are equal and needed.

As protectors of the founding ideals of life, liberty and the pursuit of happiness, we each have a story that has the potential to inspire other Americans to serve as well.

What is your story? "Fronts Change. Memories Don?t."

To learn more about what you can do, or to share your story, please visit The Frontlines. Thank you.

Very respectfully,
Nathan W. Tierney
CW3(P), USA




Chief Warrant Officer Tierney, a wounded warrior and veteran of six combat tours, has created an ambitious project called The Frontlines, where he encourages you to tell YOUR story of selfless service to our nation.

He believes that by preserving your stories of service, you can help inspire other Americans to selfless service to their fellow man, whether in the military or elsewhere.

Sharing your story is a powerful way of healing, and many veterans tend to keep their stories to themselves. We encourage you to share your stories in writing, music and/or art by clicking on the link above.



Apr 14, 2011
Confusion Means I Don't Give to WWP
by: Steve K

There are too many conflicting comments here for me to be sure that Wounded Warriors is a good charity to give my money to.

Therefore, until unequivocal positive A-B ratings are given to the WWP, they can put Trace Adkins, Taylor Swift, Ex Presidents HW Bush or George 2 on TV, I'm not giving.

There are plenty of other good charities that earn A ratings like Fisher House etc.

So like my title says confusion means I don't give to WWP.


Apr 19, 2011
Who do they support?
by: Anonymous

A quick look at the web site gives me the impression that only wounded warrior since 9/11 qualify for any assistance - is that true?




The following information was copied directly from the WWP website:

Who does WWP serve?

Wounded Warrior Project's mission is to honor and empower wounded warriors who incur service-connected wounds, injuries and illnesses (physical or psychological) on or after September 11, 2001. You may also be eligible for the program if you are the spouse or family member and joining on behalf of a warrior."

So apparently the short answer is yes, that's true.






Apr 21, 2011
I will NOT give to Wounded Warrior Project
by:

I wasn't aware of the D rating they had -- that is an outdated rating -- but I have spoken to wounded veterans that have gone thru their programs and not one story they tell would ever get me to donate to the Wounded Warrior Project.

Their stories include fake claims on just how much of the donor dollars goes to the the wounded vets, being forced to pay for the Track Program, being required to sign a contract to make public appearances wearing shorts or short sleeve shirts to exhibit loss of an arm or leg for commercial exploitation, high salaries for management staff, new expensive cars for the same.

I understand they are also losing corporate sponsorships due to the lack of accountability.

Not a chance I will give anything to them -- and I like what Ive seen with other charities.


Apr 21, 2011
Great Work being done
by: Ben

I am a wounded warrior who has benefitted greatly from WWP. I hear real warriors and families talk almost everyday about how their lives were changed, sometimes saved by WWP programs and the highly trained and dedicated staff.

Are the WWP executives and line employees compensated well? According to their 990, yes... well at least if you compare it to active duty military.

However, if you compare it to corporate America they are grossly underpaid, especially given the extreme importance of their work. The CEO of the organization makes less than $200K per year and has an incredibly difficult job and a critical mission. Compare that to any fortune 5000 company in a similar sized organization, with a mission that I believe we would all agree isn't even remotely as important, and the compensation pales in comparison, apprx. 70% less.

Let me say it like this: You get what you pay for, and I am fine with compensating these fine people what they are worth.

I am a wounded warrior, and I am a donor.... and I will ALWAYS be a donor. I suggest that everyone who posts here to read the book "uncharitable", and then post your thoughts.

The bottom line... Their mission, which is "to honor and empower wounded warriors" is getting done every single day... every staff person I have interacted with has been absolutely incredible, and the best at what they do... to me, that is worth whatever negative number crunching and financial document reviews are out there... at the end of the day the mission is being accomplished.


Apr 22, 2011
Has WWP Been Downgraded to an F?
by: Anonymous

I was told today that they have once again been lowered and now stand at an "F" rating. Can anyone confirm this?

I understand they are spending large amounts of $$ on a fancy public relations campaign to rehab their "image."


Apr 22, 2011
Alleged Misuse of Money Donated to Wounded Warrior Project
by: Mike

Wounded Warrior Project is supposed to have misused a $200K donation from an active duty unit and used it for a managers only luxury retreat in the Shenandoah mountains. The 3-star commander is furious over this and no doubt will not allocate any funds to the them in the future.

It doesn't surprise me, based on what I have read here and heard from others. So much for helping the injured troops. The news agencies need to check this charity out.


May 24, 2011
I have never heard such Jibberish!
by: Anonymous

The information found on AIP is OUTDATED information since the report, which gave them a "D" rating; WWP has separated from the United Spinal Association and is now working as a separate entity.

Anon, our information clearly points that out, and also indicates the AIP ratings are from 2007.

Since separating they have been accepted by the BBB and have been named one of the best places to work not for the money but for the atmosphere.

"Acceptance" by the BBB entails payment of a hefty membership fee to be included in their listings.

I have personally seen how the WWP has helped encourage the wounded, raise morale and help families work through life changing issues. It is a shame to see what is being said about a great organization.

Anon, we're glad your experience with WWP has been a positive one; however, some of the people who've responded here have experience with them that is NOT positive, and they're entitled to disclose that, too. It's not jibberish just because it's different from your experience.

On a personal note if you are only raising money or helping the organization to get a "thank you" then maybe you should look inward to see what YOUR real reasons are for helping. I do know that I work with the wounded on a daily basis and if a smile or a even just a hand movement is all that I get then I feel blessed but if I get nothing just KNOWING that I have given a little bit of me for someone that has given so much is good enough.

Anon, I'm not sure who these comments are directed towards, but I don't think our readers can fairly be accused of only wanting to help to get a "thank you."

What they want is to know that the money they donate is going to the causes they intend to support, not to greedy third-party fundraisers, or to line officers and directors pockets. I'm not implying this is what happens at WWP, but it does happen in some so-called veterans charities, and unfortunately causes donors to become suspicious of ALL charities.

Thank you for the work you do to help our wounded. We all owe them a debt we can never repay.




Jun 01, 2011
To Anon that claims the other comments are Jibberish
by: Steve

Thanks to this website's administrator for supporting others' right to raise the issue of a bad experience with Wounded Warrior Project.

The Anon/Jibberish poster sounds like a plant to me and I am another that thru first hand experience will never again give to WWP.

I wasn't looking for any thanks for the money my group raised for them, but I WAS expecting that money to go to HELP the wounded warriors.

I don't care that the Wounded Warrior Project paid to get on the good side of the BBB ( Pay a fee and get a good rating) nor do I give a damn if the WWP gets high marks because "it's a great place to work."

What I do care about is finding out that donor dollars go for high salaries, travel and fancy retreats masked as fundraising, keeping a legal staff on retention to intimidate, threaten and sue other charities that actually do good work (Wounded Warrior Housing was sued and lost a judgment to WWP)under the false claim that they own the phrase "Wounded Warrior."

Editor's note: We have not independently verified the statements above.

WWP has one interest only and that's keeping the cash flowing for their own job security and helping wounded soldiers is a distant second or worse.

Just what is their charity rating these days? I'm guessing the "F" is correct.


Jun 02, 2011
Wounded Warrior Project , Inc. vs. Wounded Warrior Family Support, Inc.
by: Steve

The charity sued by Wounded Warrior Project was Wounded Warriors Family Support, formerly known as Wounded Warriors Inc. and the judgment was for $1.7 million.

WWP tried first to claim they owned the words-phrase "Wounded Warrior" (which they do not) and lost in the lower court. They appealed to the higher court and prevailed under the deceptive business provision.

The guy that lost the lawsuit is a retired Marine colonel, 2-tour combat vet in Iraq, and was actually doing some good things for vets. I believe they were located in Nebraska.

Bottom line WWP should have worked with him or helped rather then financially ruin him and his charity. That would have made more sense if it was really all about the wounded warriors at the corporate headquarters of WWP.

I guess it's all about the money.




Steve, thank you for providing that correction to your previous post.

I did find the case you mention, and I've written an article about it to give you and our other readers a few more facts (see link below). They paint a much different picture.

The case was not about WWP "owning" the phrase "Wounded Warrior," but about Wounded Warrior Family Support (WWFS) knowingly receiving donations intended for WWP. It did so by operating a website that was deceptively similar to WWP's in both name and appearance.

I think you'll find the facts outlined by the Court to be very different from what you were told: Wounded Warrior Project vs. Wounded Warrior Family Support, Inc.

If you read the Court's opinion, you'll see that WWP actually won the case at the district court level, where the $1.7 million verdict was rendered, and WWFS lost again on appeal.

Given your comment about WWP helping them instead of suing them, you?ll be interested to learn that in its early years, when WWFS was named Wounded Warrior Hospital Fund, operating in Germany, WWP did offer to assist WWFS with fundraising, but Colonel Folsom declined the offer.

Incidentally, the phrase "Wounded Warrior" IS trademarked, but not by either one of those organizations.

Please click on the link above to read more about the lawsuit.

Thank you for participating in our conversation.





Jun 06, 2011
helping non-wounded warriors
by: Byron Jones

WWP is getting better every year and doing a great deal of good but there are huge numbers of non-wounded warriors and their families that have sacrificed, suffered and are still suffering emotionally and financially and they deserve our thanks and help also. The Thank A Warrior Foundation is trying to fill that void. Please check them out at www.thankawarrior.org and support them if you feel they are worthy.




Byron, thank you for reminding our readers that wounded warriors are not the only veterans who find themselves in need of assistance upon their return.

We have not reviewed Thank A Warrior, so will caution our readers to conduct their own review prior to making a donation.



Jun 29, 2011
Saw the Trace Adkins commercial
by: Hope

I, too, just saw the commercial advertising the Wounded Warrior Project with Trace Adkins.

For my work I do medical transcription and type reports about veterans every day. It is very sad what happens to many of them while they are in military service, and sadder yet what happens once they come home and go looking for help from the country that they were just defending in their military service.

It saddens me even further to think that some of our fellow Americans will use a platform of charity to steal from us by luring us to donate money to what is supposed to be a good cause and then use it mostly for a good time instead.

I knew it was prudent to research WWP before I sent them a donation, and after reading all the comments on here, I think I will keep my money for now and find a better, hopefully more honest and more charitable organization that truly does put the veteran first.

I don't buy the excuse for one moment that charitable organizations must pay their leaders and employees high salaries. The less they pay themselves, the more likely it will be that the rest of us will want to contribute to the charity, and thus they will indeed be providing support to the veterans that they say they are raising the money for.




Hope, I understand what you're saying, but it is true that charities must pay their executives a reasonable salary in order to support their own families. Otherwise, they wouldn't be able to hire qualified people.

But those salaries don't need to be exhorbitant.

The biggest problem we've run into is charities paying millions of dollars to for-profit fundraising groups. That's what needs to stop.



Jul 03, 2011
Follow the money
by: Anonymous

I will not contribute to ANY charitable organization that pays it executives over $100,000 per year.

I cannot accept your comment that "..you get what you pay for.". These are charities, and not for profit companies. Those that pay these high salaries will not get a dime from me.

I believe the head of the American Legion does not get a penny in salary.

Americans are too ignorant or lazy to do any checking on where their charitable donations put their money to use. I have scammed one time too many.




We certainly agree that people should know how the charitable organizations to which they intend to donate spend their money. That is the purpose of our section devoted to exposing how various charities use their funds.

Unfortunately, you are misinformed about the American Legion: Its 2009 tax return (the latest available) indicates that it paid $429,278 in compensation to current officers, directors, trustees, and key employees. That includes more than $103,000 paid to the two national commanders that year (they change mid-year). It spent another $12,789,566 in "other salaries and wages."

You're certainly free to disagree, but it is a fact that charitable organizations compete to hire the best executives, and they have to pay competitive salaries in order to hire qualified people (we've done a considerable amount of research into this). Running a charitable organization is different from running other kinds of businesses, so they must hire people who are experienced in charitable organizations.

We don't object to charitable executives being paid a fair salary to support their families.

What we object to is organizations that divert millions in donated funds to professional, for-profit, third-party fundraising organizations whose contracts give them the vast majority of the funds they raise (some as much as 97%).

That is the practice that needs to be stopped.


Jul 11, 2011
Much Discussion About CEO Pay
by: Will

There seems much discussion about CEO pay and how it should reflect the job they do. While it does reflect the job they do it more importantly reflects the size of the whole organization.

For instance, some might be appalled at what the CEO of Red Cross makes per year. While the CEO of a similarly large organization (Salvation Army) makes an incredibly modest salary.

I don't want to quote numbers here because the full affect will be felt when you do the research for yourself and see the numbers.

My point is allegedly the CEO of WWP makes 200k a year to supervise and control less than a 100 employees. Seems to be a quite a huge disparity here, does it not?

Bottom line is executive pay should reflect the size of the organization and in this case the numbers don't reflect that and those who donate should be aware and cautious of that.




Will, thank you for joining our conversation and sharing your opinion. Your premise seems logical in one sense, and yet, not in another.

Does it require any less work or effort to manage a small organization than it does to manage a large one? It may, in fact, require more "nose-to-the-grindstone" type work from the CEO of a smaller organization, because there are fewer "assistants" or other employees to delegate to. And he's got a bigger job to do to raise enough money to keep the organization going.

Why should the CEO of a charitable organization be paid less than the CEO of another organization, just because his organization does charitable work? Their jobs, and thus, their efforts, will be similar. Why is one worth more than the other?

Let me suggest that those of you who are concerned about executive salaries do some online research regarding charitable organization's executive compensation. You may be surprised at what you learn.

Based on the research I did several years ago for a charitable organization in which I was involved, $200,000 is a little high, but is not out of line for a CEO's salary, depending, of course, on the size of the organization's purse. Look at it as a percentage of expenses, and then see if it looks out of line.

I think people are being distracted by the red herring of CEO's salary, and are losing sight of the millions of dollars that are going to for-profit fundraising and PR groups rather than to benefit our wounded warriors. The CEO's salary is paltry when compared to that amount.

Let's keep the focus on benefit to our troops, where it should be.



Jul 18, 2011
Operation Support our Troops America
by: IraqVet

I went to see the LT Dan Band in Illinois this weekend, at an event run by Operation Support Our Troops America. They had 13k people, charging $25 a head, plus major sponsors. I asked their booth, and they claimed they had "all volunteer workers" and that nobody was paid or received benefits.

Is this true, because they racked up a ton of money, probably in the millions and I want to know if we as veterans had the wool pulled over our eyes.


Aug 13, 2011
Wounded Warrior Project
by: Semper Fi

Think folks need to ask why Major General Hugh Forsythe USAF ret. resigned in disgust from the Board of Directors for the Wounded Warrior Project. Having spoke with him I would NEVER give a penny to WWP.

It would settle a lot of doubts and expose them for what they really are.




Semper Fi, if you are in contact with General Forsythe, please ask him to contact us, using our contact form. We'd like the opportunity to talk with him about Wounded Warrior Project.


Aug 29, 2011
Re Comment JUL 3, 2011
by: SSG US ARMY

To the individual who posted that they will not give to any orginization in which the CEO makes more then 100k a year, you're very mistaken.

Take a look at your CEO's from anything like LOWES, Bank Of America, 7 Eleven or even a low level Captain in the active duty makes 100k a year.

I work for a CAPT that couldnt command his way out of a wet paper bag but because he has a 4 yr degree from some no name college online we pay him to supervise a office responsable of planning parties and retreats for generals and retired COL'S. THATS SICK IN MY BOOK.

Leave the WWP to what they do best, HELPING THE SOLDIERS. Maybe you should go over seas and get your butt off the couch and stop moaning about everything people are doing to help soldiers.

Yours Truley,
SSG, US ARMY




SSG, we've published your comments, but are disappointed in the attitude they display, both towards our reader AND your Captain. Our reader was talking about charitable organizations whose CEO's are paid more than $100,000, not major corporations.

You're also mistaken about the amount your Captain is paid, unless he's getting some pretty hefty special pays.

That Captain is asked to shoulder responsibilities commensurate with his paygrade, as are you. He is entitled to your respect. Unless you intend for E-6 to be your terminal paygrade, you need a serious attitude adjustment. We hope you'll find it.



Sep 20, 2011
wounded warrior project 990 form for 2009-2010
by: Anonymous

To check out any charity, especially this one, check out the 990 form. All honest charities will make this available. They cannot legally lie on this form.

For the wounded warrior projects go to their web site and find the financials button at the bottom.

http://www.woundedwarriorproject.org/mission/financials.aspx

Scroll down and click on "Form 990 2009-2010."

You will find useful info such as
income (line 8) $40 million
ceo and other salary (page 7-8) over $200,000
office expenses (page 10 line 13) $5 million

But what you really want to look at is "grants and other assistance to individuals" at the top of page 10 (line 2). This number is $597,000. This comes out to about 1.5% of the money donated goes to the wounded vets we think it goes to.

Make up your own mind but of every 100 dollars donated about a buck and a half gets to a vet. I personally would rather just give 100 bucks to a vet and be done with it. I hope this helps.




Sep 21, 2011
Question about the public awareness money
by: Thinkinboutit

After watching an ad for WWP, we were greatly impressed and are considering donating. Before donating I reviewed their financial statements etc. I followed a lot of comments and really I think I am only torn on one thing.

Public awareness? I get that it's important, but I guess I am having difficulty understanding how it seems so large compared to the total cost of the program itself.

Am I wrong in my thoughts about this? I don't want to donate to a program that spends the majority of the money on programs to make people aware. Or is awareness truly that important to the wounded vets that need assistance from my donation?

I get that their charter even states that making the public aware is important. I guess my beef is that their ad made the plea to assist the wounded vets, not make everyone aware of the wounded vets. WWP also made the claim that they assist the wounded warriors. But if the majority of the money received goes into "public awareness"....jeez, just how true is this?





It's a double-edged sword. The more people they make aware, of both the needs and their program, the more donations they receive.

Most of the large charities will tell you that without their public awareness programs, they wouldn't receive nearly as many donations. That's probably true, but if they weren't spending so much to generate those huge numbers, could they actually do more work for the wounded vets with the money they would get? There's no way to know.


Sep 24, 2011
helping the military
by: adam

I am considering doing the $19 a month donantion & have read most of the comments . I have been contacted to help manage a new organization that will help veterans with PTS, drug and alcohol priblems get re introduced to social skills and a better future. I know that the maximum 10% to 25% for opersting expenses is the key to a good charity. I don't understand how WW could give such a low percentage as some say when it is so highly endorsed by a Bill O Reilley on Fox news . If you like him or not ,he apprars to have the resources to get to the real facts ,and he believes WW project is top notch.




Having access to facts and interpreting them can be two different things. ALL of us have access to the facts, on WWP's tax returns. (Link in an earlier comment.)

Any of us can review the tax return ourselves. But few people do, and even fewer understand it. So they ask for help.

I have no personal experience with WWP, so I can only tell you what I see, and what readers have shared about their personal experiences.

Wounded Warrior Project's tax return for 2009-2010 is 47 pages, and it can be confusing to understand.

On page 10 (statement of functional expenses), each total expense is allocated to program service expenses, management & general expenses, and fundraising expenses.

The accounting rules for non-profits allow them to allocate expenses differently from what most donors expect.

For example, many donors believe that compensation expenses belong under "management & general expenses." That would make sense. On the other hand, the salaries of people who do no "management" of the organization and provide program services could fairly be considered program expenses.

There?s no way to know how WWP allocated those numbers without talking to their accountants.

WWP spent $9,228,455 on salaries, other compensation, pension plan contributions, payroll taxes, etc.

Of that total, $6,211,216 (67.3%), is allocated to program services. From the tax return, there's no way to know if that's the actual amount for employees providing exclusively program services, or if it's just a percentage allocation.

Also, of that total, $1,875,169 (20.3%) is allocated to fundraising expenses. Is that the salaries of employees whose primary function is fundraising? Doubtful. It looks more like a percentage allocation.

Finally, only $1,142,070 (12.4%) of the $9.2 million total is allocated to management & general expenses.

That doesn't even cover the compensation of the "key employees, officers, directors, etc." listed on p. 8, which totals $1,744.201.

So it may be an arbitrary percentage allocation rather than an actual allocation, but I can?t be sure.

Page 10 lists $907,188 for fundraising exp, but Schedule G shows $1,485,886 JUST for coordination of direct mail, which is only one part of fundraising.

So what are the REAL numbers? It's almost impossible to figure out just from the tax return.



Sep 29, 2011
No response from WWP for donations
by: Anonymous

In 2011, I have donated $350 {three hundred fifty dollars} to WWP. I have not received any response from them, or acknowledgement that they even received the donations. I will continue to contribute to WWP even though, but I would like to know that they got the money.




You would think they would observe the basic courtesy of acknowledging your donations and providing you with a receipt for tax deduction purposes.

Geez, Louise, how hard is that? A form letter and a 44-cent stamp!







Oct 13, 2011
Wounded Warrior Project is Unresponsive and Frustrating to Try to Work With
by: Company CEO

I am Pres. & CEO of a company that makes a product that assists disabled persons. Product use is literally the difference between a life of institutional care and a life at home with family.

I don't wish to state my company's name or the product. This is not intended to be an ad; this is about doing good work to help.

I understand the needs here - my family members are serving. I created a company project to assist this country's brave men and women who have given their physical health to the cause of freedom.

I reached out to WWP 17 times in the past 9 days. Before the first call, Google search sent me to their fundraising site. The REAL home page link is hard to find.

With each call, I got the NYC office. They transferred me to sponsorship even though I made my reason for calling VERY clear. I got a message thanking all for $11 million raised at a breakfast fundraiser; the WWP was overwhelmed and could not take on any sponsorships or corporate partnerships at that time (Oct 2011).

I had to push another button to speak with someone past the linguistically challenged and unprofessional receptionist. I was transferred to Dawn, who would not give her last name. She referred me to an outside charity.

This floored me so I called back; she had hung up on me. She transferred me to a person named Jason in their Chicago office ? she wouldn?t give me a direct number. I left 11 messages on Jason's voice mail; no return call. I'm not counting calls that dumped me to the fundraising line.

What organization turns away new partnerships? With a budget for management that pays high salaries that claim to justify the hiring of high productivity persons? Not enough people to handle fundraising given a budget in the millions?

Who sends people to an outside organization when they claim to provide the same services? Who doesn't give out last names of employees?

Who doesn't allow direct access to persons responsible for management of a project? The open-eyed person would conclude: "one that has become more interested in fundraising than doing the actual mission work."

My employees have agreed to donate 400 hrs of production time to build products. We reduced the selling price to cost. We need to connect the people in need with the product.

I have found WWP to be in line with other groups that are looking to pay a salary while doing some good to justify existence and fundraising efforts. Where there is a tear, there is a profiteer.

I won't pursue the WWP further.

When organizations start to move budget expenditures around to cloak actual expenses, you have to take considerations to a higher level - and that takes way too much time away from the mission.




Thank you for sharing your experience. Contact Center for the Intrepid, the Injured Marine Semper Fi Fund, and the Fisher House Foundation. All are honorable veterans charities who do great work for our wounded warriors and receive high marks from AIP.



Oct 14, 2011
Why Not Hire Vets, Wives, or Widows?
by: Anonymous

My question is the same as Ron's. I have two in the Army, between them 42 years. They both have spent many deployments in the Middle East. They are exhausted and broken.

Over the years I have given hugely to WWP and Soldiers Angels project.

Recently I stopped sending checks, as I'm hearing of too many people getting high salaries plus benefits, who have never served themselves.

Why isn't there a concern of jobs going to vets or wives or widows?


Oct 27, 2011
Duped
by: Mac

I would like to hear Bill O'Reilley on The Factor explain why 80% of the income of WWP, which he supports, goes to raising money.

That is not a good deal for our troops!


Nov 04, 2011
Trace Adkins ad ...
by: Veteran

Trace Adkins promo song implies WWP supports ALL (or at least Vietnam Veterans).

If you were injured before 9/11/2001 - WWP provides NO SUPPORT !


Nov 05, 2011
Disturbing Television Commercail
by: Anonymous

I'm seeing a disturbing television commercial.
For $19 a month, you can help wounded veterans.
So, if I understand this correctly, the Veterans Administration isn't taking care of our people that come home and are no longer in one piece.

Tax dollars are spent to train, send and equip them to foreign soils; they come home and some independent funding (who knows how much of that would even go towards our vets) has to supplement
what should already be be paid for and taken care of.

We are indeed in trouble if the very few who profit from war cannot also fund their after care. Another thing, fireworks upset veterans, they've heard enough explosions on the killing-fields and so respect their want for silence.

They all come back with post trauma syndrome so again, please respect the poor souls who went over and fought for reasons not made clear to we
lowly ones...our freedom is and will always be intact.

Thank you and learn that national boundaries are now only electronic blips on GPS...the worlds' poor people do not gain from any of this.


Nov 23, 2011
Injured Marine Semper Fi Fund alternative to WWP
by: Art

I'm a Marine veteran and currently a police officer.

My Crossfit gym wanted to do a fundraiser for the "troops" and were going to donate the proceeds to WWP, but after I did some research on Charity Navigator and this site (MMM) we decided to contact the Injured Marine Semper Fi fund and donated to them instead.

They have a very good rating and are very nice people as well. They don't have the advertising budget or slick commercials like WWP, but I'm glad we were able to send our money to a place where over 95% of it will be going to the programs to help the injured folk.

Thanks to Charity Navigator and MMM for getting this info out to us.




Art, thank you for taking the time to submit your comments, and thank you for your kind words. I'm glad you found our information useful.


Dec 01, 2011
WWP is a Shameful NGO/NFP
by: Sky Soldier OEF VET

Having been involved with WWP for a few years as an alumni and also having a buddy on the inside, I have become privy to a few items that will make your heart sink.

First, there is the amount of travel going on - it's obscene.

If you donate, you are paying for a lifestyle for WWP employees. The amount of SWAG they are giving back to the actual Wounded Warriors is a joke ... I haven't even received a single t-shirt.

As far as some of the public awareness funds some of it is going into this useless card called "veterans advantage" (miniscule discounts of services, travel and prescriptions).

When asked to help myself and other veterans, there is very little in the way of help to be received. The VSO's never call... advocacy is failing to tackle real issues for veterans and their families. As far as job placement, they have never followed through on their promises.

It's a clique of people who have realized that NGO/NFP's are a good way to milk large companies and the public to pay for golf trips and prop up resumes.

I am so disgusted with many of the new OIF/OEF NGO/NFP's claiming to advocate and be of assistance...IAVA and WWP are in my opinion almost criminal in misrepresentation and projection of veterans' needs and services rendered.


Dec 12, 2011
Still a "D" from AIP
by: Anonymous

FYI, in the December 2011 Charity Watch guide (from AIP), WWP still has a D rating for very high Administrative/FR costs and a low percentage going to programs and services.

I want to scream at the radio every time I hear one of their (many) ads.




Thanks for this update. Sorry to hear they're not doing better by our troops.


Dec 23, 2011
Service retired
by: Jim B

After reviewing WWP's financial statement I have decided not to contribute.

With compensation of $199,676 it seems Mr. Melia has done very well for himself.

What is public awareness that costs $22,784,679 per year?! That is a lot of awareness - or is this just a way to hide funds?

Also staff compensation of $30,2008 is a lot of staff, or they are paid really well. I am sure the organization is involved in some good, but it seams that many people are getting rich in the process.




Jim, thank you for your comments. I don't have a problem with a salary of $199K for a senior executive - that's not out of line. Charities must pay competitive salaries in order to attract top-notch people, and that salary is not excessive.

What I do have a problem with is the amount that is being spent for "public awareness" (all those TV commercials you see, for one thing) and professional fundraisers.

That money could go a long way towards providing more benefits for wounded troops and their families!



Jan 12, 2012
Free stamp from WWP
by: Anonymous

Received an envelope with 'free stamp' from WWP this week.

Seemed like a great cause, but after about an hour of searching on the value of this and several other charities for veterans, including DAV, to which I have given in the past,
I have to admit I am disappointed in the results.

Based on the comments and objective evaluations of the return on investment from the donations, I will be looking for other ways to help our deserving veterans.


Feb 01, 2012
WWP is incomprehensible!
by: chief

Take a look at WWP 990s:

Over $50,000,000 in revenue, almost $20,000,000 of which is "in kind" or donated advertising; another $10 - 15,000,000 is paid advertising. Staff costs including pay, benefits, occupancy, utilities, travel (transportation, meals, lodging), furnishings, computers, supplies, etc, etc, eat up another $10,000,000.

Of the remainder some $650,000 in grants are made to the troops and something called "kits" are apparently mailed.


Feb 04, 2012
WWP PAYS for NON ADA-COMPLIANT Events
by: Anonymous

For the 3rd year in a row, injured heroes have been taken to places that are inaccessible to them - in Whitefish MT - INCLUDING FUNDRAISERS fully sanctioned by and in fact promoted by Wounded Warrior Project.

Wounded Warrior Project management is well aware of the lack of access by these businesses that are required to be accessible, but has decided they have the right to "suspend the ADA" by giving their violation a trendy new name - the name of the title held by the chaperone that saw the violations and did not report them last year, but assured us someone would take notice THIS TIME..

The irony and hypocrisy is unbelievable. They go to an event planned for them in places they can not get into independently or with dignity and safety, or go to the bathroom (because it's not accessible at all), so Wounded Warrior Project can raise money to help them live independently...in direct violation of the law that was enacted specifically to protect their right to access independently. And they get PAID to do this.

Individuals who are terminated from WWP are bound by a confidentiality agreement, but soldiers from past events are speaking out about these issues with far more frequency.

I will never support Wounded Warrior Project in any fashion ever again.


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