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The "Wounded Soldier and Family Hotline," 1-800-984-8523, also will help Army leaders improve services to wounded soldiers and their families, officials said.
"We have designed this call center to be able to collectively hear what the soldiers say about their health care issues, so as issues are raised, we can identify systemic faults or problematic areas and senior leaders can better allocate resources," said Maj. Gen. Sean J. Byrne, commander of U.S. Army Human Resources Command.
"It's all about serving our wounded and injured soldiers and their families," he added. "If we can find a way to improve our system, we will. It's that simple."
In a statement, Army officials acknowledged that many soldiers wounded in the global war on terror and their families are "enduring hardships in navigating through our medical care system."
"The Army is committed to providing outstanding medical care for the men and women who have volunteered to serve this great nation," officials said in the statement.
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